Authorized use
Use the platform only for lawful business activity and within the access granted to your account.
The essentials
Use NOZOM responsibly, protect your account, pay for active subscriptions, and comply with applicable laws.
Account responsibility
You are responsible for protecting login details and managing access for your company and team.
Clear subscriptions
Plans, billing periods, renewals, and company system status are shown through your NOZOM account.
Customer ownership
You retain ownership of the business information your company enters into its system.
1. Acceptance of these terms
By accessing or using NOZOM, you agree to these terms and any additional terms presented for a specific service.
- You must have the legal authority to accept these terms for yourself or the company you represent.
- If you do not agree with these terms, you must not use the services.
- Additional product, payment, support, or service terms may apply where clearly presented.
- These terms apply to visitors, account holders, company owners, administrators, and authorized users.
2. Accounts and access
A valid account may be required to use NOZOM services.
- Account information must be accurate, current, and complete.
- You are responsible for maintaining the confidentiality of login credentials.
- You must promptly report suspected unauthorized access or account misuse.
- Company owners and administrators are responsible for assigning and removing team access.
- Users must not share accounts or impersonate another person or company.
- NOZOM may require additional verification to protect accounts and services.
3. Companies and systems
Each company has one dedicated system managed through authorized accounts.
- The company owner is responsible for the company system and its authorized users.
- System names and addresses must not infringe third-party rights or mislead users.
- System addresses are intended to remain stable after provisioning.
- The customer is responsible for configuring users, roles, applications, and business information.
- Each company requires its own plan, subscription, and service arrangement.
- NOZOM may reserve or reject names needed for security, platform operations, or brand protection.
4. Trials, plans, subscriptions, and billing
Access to some NOZOM services depends on a trial or paid subscription.
- Trial duration, included features, and limitations will be shown when the trial begins.
- A trial may expire, become limited, or require a subscription to continue.
- Pricing may depend on users, included cloud storage, billing period, and system requirements. Core business modules are included, while optional applications are available to install as needed.
- Subscriptions may renew automatically when stated during purchase or account setup.
- The customer is responsible for valid billing information and payment of applicable fees and taxes.
- Fees already paid may be non-refundable unless required by law or stated otherwise.
- Changes to plans, user capacity, support level, or billing period may change future billing amounts.
5. Acceptable use
NOZOM must not be used in a way that harms the platform, customers, users, or others.
- Do not use the services for illegal, fraudulent, abusive, or deceptive activity.
- Do not upload malicious code or attempt to compromise accounts, company systems, or infrastructure.
- Do not bypass access controls, security measures, usage limits, or subscription restrictions.
- Do not probe, scan, test, reverse engineer, or interfere with the platform except where law clearly permits.
- Do not use the services to violate privacy, intellectual property, employment, financial, or other applicable laws.
- Do not send spam, harmful communications, or unauthorized automated traffic.
- Do not resell or provide access to the platform unless authorized in writing.
6. Customer data and responsibilities
Customers retain ownership of the business data they provide to NOZOM.
- You grant NOZOM the rights needed to host, process, transmit, back up, and display data for service delivery.
- You are responsible for the accuracy, legality, quality, and authorization of customer data.
- You must obtain any required permissions from employees, customers, suppliers, and other individuals.
- You are responsible for deciding which users may access business information.
- You should avoid entering information that is unnecessary for legitimate business use.
- Customer data may be removed after termination or expiry according to the applicable retention period.
7. Service availability and changes
NOZOM aims to provide dependable services but cannot guarantee uninterrupted availability.
- The platform may be temporarily unavailable for maintenance, upgrades, security work, or unexpected events.
- Features may be improved, replaced, limited, or discontinued where reasonably necessary.
- NOZOM may use planned maintenance windows and communicate material service changes.
- Some services may depend on third-party providers outside NOZOM's direct control.
- Internet, device, browser, and customer network availability remain the customer's responsibility.
- Preview, beta, or experimental features may change and may not include normal service commitments.
8. Suspension and restriction
Access may be limited or suspended when necessary to protect the platform or enforce these terms.
- Suspension may occur for overdue payment, expired subscription, security risk, unlawful activity, or material breach.
- NOZOM may restrict an account or company system while investigating suspected misuse.
- Normal user access may be limited while maintenance or recovery access remains available.
- Where reasonable, NOZOM will provide notice and an opportunity to resolve the issue.
- Immediate action may be taken where delay could cause harm, legal exposure, or security risk.
9. NOZOM intellectual property
NOZOM and its licensors retain ownership of the platform and related materials.
- The NOZOM name, logos, interface, design, software, documentation, and services are protected by applicable rights.
- Using the services does not transfer ownership of NOZOM intellectual property.
- You receive a limited, non-exclusive, non-transferable right to use subscribed services during the active term.
- You must not copy, publish, modify, distribute, sell, or create unauthorized derivative works.
- Feedback may be used to improve NOZOM without creating an obligation to compensate the person providing it.
10. Disclaimers and limitation of liability
The services are provided subject to applicable law and the limitations stated in these terms.
- NOZOM does not guarantee that every service will be error-free or meet every unique business requirement.
- Customers remain responsible for business decisions, legal compliance, accounting treatment, and operational controls.
- NOZOM is not responsible for losses caused by customer misuse, unauthorized access, third-party services, or events outside reasonable control.
- To the maximum extent permitted by law, indirect, incidental, special, punitive, or consequential damages are excluded.
- Where liability cannot be excluded, total liability may be limited to fees paid for the affected service during the applicable period.
- Some jurisdictions do not allow certain exclusions, so legal rights may vary.
11. Termination
You or NOZOM may end access according to the subscription terms and applicable law.
- You may stop using the services or cancel an eligible subscription through the available account process.
- NOZOM may terminate services for material breach, unlawful use, repeated non-payment, or significant security risk.
- Termination does not remove obligations that arose before the termination date.
- Access to company systems and applications may end when a subscription expires or is terminated.
- Customers should export required business information before the applicable deletion period ends.
- Terms relating to payment, ownership, confidentiality, liability, and disputes may continue after termination.
12. Changes to these terms
These terms may be updated as NOZOM services, legal requirements, and business practices evolve.
- The current version will be published on this page.
- The update date will change when material revisions are made.
- Important changes may also be communicated through the website, account, company system, or email.
- Continued use after the effective date may constitute acceptance of the revised terms.
- Where required, additional consent may be requested before updated terms apply.
13. Governing law and disputes
Applicable law and dispute procedures may depend on the contracting NOZOM entity and customer location.
- The order form, subscription agreement, or account details may identify the contracting entity and governing law.
- The parties should first attempt to resolve disputes through good-faith communication.
- Nothing in these terms limits consumer or statutory rights that cannot legally be waived.
- Local courts, arbitration, or other procedures may apply according to the relevant agreement and law.
Questions about these terms
Contact NOZOM for clarification about your account, subscription, company system, or these terms.
legal@nozom.cloud