What is NOZOM?
NOZOM is a connected cloud business platform that brings finance, sales, people, inventory, operations, and insights inside one connected business system.
About NOZOM
Who is NOZOM designed for?
NOZOM is designed for small and medium businesses, growing teams, and larger companies that want a clearer and more connected way to manage operations.
Which business applications are available?
Applications include finance, sales, inventory, purchasing, people, payroll, projects, manufacturing, point of sale, support, analytics, and automations.
Can I use NOZOM in Arabic and English?
Yes. The platform supports both Arabic and English, including right-to-left layouts for Arabic.
Accounts, Companies, and Systems
What is a company system?
A company system is the secure cloud environment where your company, team, applications, information, and daily operations are managed.
Can I manage more than one company?
Yes. Your account can manage multiple companies. Each company has one dedicated system and one active subscription.
How do I choose my system address?
During setup, you choose an available system address such as your-company.nozom.cloud.
Can I change the system address later?
System addresses are intended to remain stable after setup, so choose the name carefully during onboarding.
Can I invite my team?
Yes. Once your company system is ready, you can invite team members and manage access according to their roles.
Trials and Subscriptions
Is there a free trial?
Yes. New company systems can begin with a free trial so your team can explore the platform before subscribing.
Do I need a payment method to start?
No payment is required to begin the trial unless a specific offer or setup states otherwise.
How is pricing calculated?
Pricing depends mainly on the number of users, included cloud storage, and billing period. Core business modules are included, while optional applications are available to install as needed.
Are core business modules included?
Yes. Core business modules are included with every subscription. Optional applications can be installed according to your company’s needs.
Can I change my plan?
Yes. Plans and subscriptions can be adjusted as your company, team capacity, and service needs change.
Are core modules included?
Yes. Core business modules are included with every subscription. Optional applications can be installed according to your company’s needs.
Security and Support
How is my business data protected?
NOZOM uses secure cloud systems, controlled access, company data isolation, and automatic backups to protect business information.
Are backups automatic?
Yes. Automatic backups are part of the platform's reliability approach.
Can I control team access?
Yes. Access can be managed by role so team members only see and use the areas relevant to their work.
What happens if my trial or subscription expires?
Your account will clearly show the company system status and available renewal or subscription actions.
How do I get support?
Existing customers can use the Support Center after signing in. General inquiries can be sent through the contact page.